FAQ
Q: What are Direct Action Training First Aid Qualifications?
A: As a responsible employer, you will want to be sure that the selected training provider meets the new requirements of the First Aid Regulations (often referred to as Due Diligence). We are a registered centre with Qualsafe Awards. If you undertake a regulated First Aid qualification with us, the HSE guidance is clear that any HSE Inspector will accept our courses for the purpose of compliance with the First Aid Regulations. Therefore, due diligence evidence will not be required.
We also offer our own regulated courses in house through DIRECT ACTION TRAINING so please state when enquiring which course regulation you would like.
Q: Where are the courses held?
A: Our programmed courses are delivered from a venue of your choice, whether this be a school, college or work place. We can also source a venue for you should you wish.
Q: What is included in the cost of the course?
A: The following is included:-
- HSE & QCF or Direct Action Training regulated certificates.
- Course manuals.
- Assessment fees.
- All course material including writing materials.
Q: How do I make a booking?
A: You can make a booking in the following ways:-
- Direct using our ‘booking form’ on our web page.
- Email [email protected] stating the type of course required, course date required and number of places required, or telephone us on 07977599778
Once a booking has been received you will receive a confirmation email within 2-3 working days with your official confirmation letter.If the course you have requested is full, we will contact you to offer you the next available date.
Q: What is the cancellation policy?
A: Non Attendees:- Full cost of the course.
Cancellation Within 15 Working Days Of The Course:- Full cost of the course.
Q: How do I pay for the course?
A: We accept the following payment methods:-
- Bank Transfer.
- By Cheque.
- Cash
Q: What are The Course Times?
A: The typical times are:-
- Full Day Course – Held During Weekdays:- 6 hours
- Full Day Course – Held During Weekends:- 6 hours
- 3 Hour Annual Skills Update Course:- 3 hours
Q: What do I bring with me to the course?
A: All delegates must present photographic ID at the start of the course.
The new First Aid qualifications include written assessments (multiple choice papers). Should you require any special arrangements with regards to completing the assessments due to medical issues, please contact Direct Action Training to discuss these issues before the day of the course.
As there are practical floor work requirements on all courses, please make sure you wear suitable loose fitting clothing.
The course requires 100% attendance and delegates unable to attend part or the entire course, please contact Direct Action Training to make alternative arrangements.
For the Level 3 First Aid At Work refresher course only, each delegate must bring their latest ‘First Aid At Work’ certificate (issued by a HSE approved training provider). To qualify for this course, this certificate must still be in date, if this is not the case, they are not eligible for this ‘requalification’, and need to attend the initial Level 3 First Aid At Work to regain the qualification.
Lunch is not provided; therefore it is advisable to bring a packed lunch.
Reviews
We did our first aid training with Rebecca on Saturday 18th July. In the midst of the Covid crisis I felt completely at ease.
Rebecca was very professional and made us feel extremely comfortable. We were able to comply with the government guidelines with regards to spacing. We all had individual hand sanitisers, tissues, gloves, masks and face shields for the mannequins when performing the rescue breathes.
I didn’t feel the course was compromised at all due to the unusual situation, the course content was fantastic and beyond any other one day first aid course I’d done previously, we just couldn’t work too closely together!
I would definitely do other face to face courses during this strange time.
Helen Calver A.I.D.T.A.
Renew Health And Fitness